Four results:
Nicholas Kolakowski / eWeek:
Microsoft's New CRM Accelerators Embrace Social Networking, Web Portals
— Microsoft will release free CRM Accelerators for Microsoft Dynamics CRM that allow the enterprise to pull data from social networks such as Twitter, centralize sales management across multiple channel partners through …
Jul 9, 2009, 4:45 PM - In context
Jeremiah Owyang / Web Strategy:
The Future of Twitter: Social CRM
— Twitter has multiple business models to choose from — I get asked over and over: “How do you think Twitter will monetize? What's their business model?” While it's clear their already experimenting with ‘house’ ads, ads that promote features of their service …
Mar 23, 2009, 5:00 AM - In context
SugarCRM Adds Hooks to Cloud Data Services
— Commercial open-source CRM (customer relationship management) vendor SugarCRM said Monday it will give customers the ability to plug in feeds from third-party data sources like the business social-networking site LinkedIn.
Dec 8, 2008, 10:15 AM - In context
1000 Miles To Go For The Enterprise And True Customer Relationships
— As noted in my earlier post, spent the last two days up at Oracle OpenWorld, mainly focusing on how they were presenting their offerings that are being hung under the “Social CRM” banner. — First, the pragmatic bits.
Sep 24, 2008, 8:30 AM - In context
Subscribe