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Peter Kafka / MediaMemo:
Did Amazon Really Fail This Weekend?  The Twittersphere Says “Yes,” Online Retailer Says “Glitch.”   —  Last fall, a small but vocal group of Twitterers managed to shame Johnson & Johnson (JNJ) into apologizing for one of its Motrin ads.  —  This weekend's replay: a howl of outrage …
Apr 12, 2009, 11:25 PMIn context

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New beta of Microsoft Cognitive Toolkit to speed deep learning advances  —  Updated version of open source toolkit will aid advances in areas such as speech and image recognition and search.
Flying the flag for domestic payments  —  U.S. based but operate internationally?  Use payment data to grow revenue and reduce processing cost by leveraging local entities in other countries.
How to handle the roller coaster ride of gathering insights and driving growth.  —  With the advent of the cloud and SaaS business models, small and medium-sized businesses can now leverage enterprise-grade technology without the enterprise-sized price tag.
The Case For Startups to Put CX at Their Core  —  Read why eero decided to prioritize and integrate its Customer Experience team - even before its launch
Uber is rewriting the mobile app playbook, yet again!  —  Uber's actions, which seem straight out of the Elon Musk ‘first-principles thinking’ playbook, will have wide repercussions across the entire mobile ecosystem.