Techmeme: What should Google do? — Twitter was abuzz last night … (Jeff Jarvis/BuzzMachine)

10:45 PM ET, November 28, 2010

Top Items:

Cables Shine Light Into Secret Diplomatic Channels — WASHINGTON — A cache of a quarter-million confidential American diplomatic cables, most of them from the past three years, provides an unprecedented look at backroom bargaining by embassies around the world, brutally candid views …

Erick Schonfeld / TechCrunch:

WikiLeaked Diplomatic Cables Confirm China's Politburo Was Behind Google Hacking Incident — Details about the U.S. State Department cables obtained by WikiLeaks are starting to come out. Although WikiLeaks itself may be under a denial of service attack, it provided several newspapers around …

Discussion: CNET News, Techie Buzz, John Battelle's Searchblog, New York Times, msnbc.com and Boing Boing, Thanks:beet_tv

Guardian:

US embassy cables: browse the database — Use our interactive guide to discover what has been revealed in the leak of 250,000 US diplomatic cables. Mouse over the map below to find stories and original documents by country, subject or people

Discussion: Gawker, Spiegel Online and TeleRead, more at Mediagazer »

Andy Greenberg / Forbes:
WikiLeaks And The Failure Of Cyberattacks As Censorship

Discussion: Erictric, The Atlantic Online, Techie Buzz, Examiner, Ben Metcalfe Blog, BBC and Hillicon Valley, Thanks:forbestech

David Segal / New York Times:

For DecorMyEyes, Bad Publicity Is a Good Thing — SHOPPING online in late July, Clarabelle Rodriguez typed the name of her favorite eyeglass brand into Google's search bar. — In moments, she found the perfect frames — made by a French company called Lafont — on a Web site that looked snazzy …

Discussion: Skrentablog, Examiner, AuctionBytes Blog, Pulse2, The Social Customer Manifesto, Gawker, Deep Jive Interests and Gadgetopia

Danny Sullivan / Search Engine Land:

Google's “Gold Standard” Search Results Take Big Hit In New York Times Story — The New York Times has a great, detailed story out today about a merchant with an unusual marketing strategy: be mean to customers. Any publicity, even negative publicity, means a win with Google's ranking algorithms.

Thor Muller / Social Studies Blog:

When businesses attack...their customers — Get Satisfaction is better known these days for providing a platform for companies to “love their customers,” but at times it's also a channel for consumers to make their voices heard to companies that actively spurn them.

Jeff Jarvis / BuzzMachine:

What should Google do? — Twitter was abuzz last night with links to the David Segal's amazing NYTimes yarn of a bad internet actor who says he uses — and eggs on — customer complaints to get more links and mentions online, thus more Googlejuice, thus more business.

Tal Ater / Green Any Site:

Is Facebook Preparing to Launch Video Chatting In a Partnership with Skype? — While working on the Green Any Site facebook application, and digging around facebook, I noticed a curious little object in their code which wasn't there a few days ago. — The object, which is simply called VideoChat …

Discussion: All Facebook, Gizmodo, BlogsDNA, The Next Web, Geek.com, Pulse2, Techie Buzz and Pronet Advertising

comScore, Inc.:

Black Friday Boasts $648 Million in U.S. Online Holiday Spending, Up 9 Percent vs. Year Ago — Thanksgiving Day Surges 28 Percent to $407 Million as Consumers Increasingly Use Day for Online Shopping — comScore (NASDAQ : SCOR), a leader in measuring the digital world …

Discussion: VentureBeat, New York Times, Techie Buzz, ShopperTrak and MediaMemo

Chad Catacchio / The Next Web:

George W. Bush to answer live questions from Facebook HQ tomorrow — Former US president George W. Bush will be live from Facebook headquarters tomorrow answering questions about his new book “Decision Points”. — Facebook announced the news this afternoon and after just 35 minutes …

Discussion: Mashable!

John Boudreau / Mercury News:

Amid economic doldrums, Apple has a spectacular year — As 2010 draws to a close, much of the tech world is struggling to regain its footing after a difficult recession. Then there's Apple. — Never before has this venerable company, which at age 34 is a grizzled veteran by Silicon Valley standards …

Claire Cain Miller / New York Times:

Now a Giant, Google Works to Retain Nimble Minds — When a product manager at Google told his bosses this year that he was quitting to take a job at Facebook, they offered him a large raise. When he said it was not about the money, they told him he could have a promotion …

Archived Page Info:

This is a snapshot of Techmeme at 10:45 PM ET, November 28, 2010.

View the current page or another snapshot:

Techmeme Sponsor Posts:

Meta:

Open Source AI: Available to all, not just the few — Meta's open source AI enables small businesses, start-ups, students, researchers and more to download and build with our models at no cost.

Zoho:

The crossroads of AI and SaaS — Enabling businesses of all sizes to build products in-house and disqualifying SaaS tools that are not AI-powered. In a span of just two years, AI has made a name for itself as the key driver for innovation.

Genesys:

Executive Insights: The Era of Contact Center AI Copilots — How AI copilots are transforming customer experience and agent performance.

Tribe AI:

Build AI products that matter — Tribe AI helps organizations rapidly deploy AI solutions that have real business impact. We bring together world class AI talent and tooling to drive differentiated results.

Sponsor Techmeme

Who's Hiring in Tech?